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Boot Codes

• 0x00: DVR has rebooted normally: routine maintenance reboot or a user reboot.
• 0x01: Abnormal reboot: power loss, system crash, or other undefined abnormality.
• 0x02: Log stuck.
• 0x03: Hard drive read-write slow: hard drive read-write speed has dropped significantly; hard drive capacity has seriously decreased.
• 0x04: Abnormal recording: Over 3 minutes with no stream on the recording channel.
• 0x05: Bad track: The hard drive has a bad track.

Troubleshooting the Codes

• 0x00: Check in Settings > System > Auto Maintain to ensure that the DVR is not set to reboot.
• 0x01: This one is the hardest one to diagnose. We recommend updating the firmware to the most recent version, hard resetting the DVR, and ensuring the DVR is receiving consistent power.
• 0x02: Clear the log. Go to Information > Log and click Clear.
• 0x03: Check in Settings > Storage > HDD Manage and look at the Status. If it is not "Normal", it is likely that there is a hard drive error and it needs to be replaced.
• 0x04: Check all of the camera connections and ensure they are powered correctly.
• 0x05: Check in Settings > Storage > HDD Manage and look at the Status. If it is not "Normal", it is likely that there is a hard drive error and it needs to be replaced.